Agenda
Day One - Wednesday, 22 May 2024
7:50
Registration & Morning Refreshments
8:20
Opening Karakia
8:40
Chairperson’s Opening Address
Jodi Russell, ICT Head of Operations and Infrastructure, Fire and Emergency NZ
TECHNOLOGY LEADERSHIP AND INNOVATION
8:50
Virtual International Keynote: Building a Data-Driven Government: Lessons Learned from Estonia’s Journey
In this presentation, attendees will gain a strategic overview of Estonia’s government digital and data transformation journey, presented by the country’s Chief Data Officer, Ott Velsberg. Estonia has emerged as a leader in e-government and has undergone a significant digital transformation journey. The country has leveraged AI to achieve its goals, with more than 120 AI use cases already implemented in government and an ambitious goal of building an AI based government by 2030. Through utilising data the country aims to make public services easier to use and more accessible while creating a seamless and proactive citizen-centric government. During the presentation, Velsberg will share the successes and challenges of Estonia’s digital and data transformation journey, drawing on his experience as the Chief Data Officer. Attendees will gain valuable insights into the lessons learned throughout this journey and receive practical advice on how to embark on their own digital and data transformation journeys. Highlights of Estonia’s data initiatives, including the citizen virtual assistant Bürokratt, open data, data governance, data stewardship, citizen-centric data governance, data tracker will also be presented
Ott Velsberg, Government Chief Data Officer, Ministry of Economic Affairs and Communications for Estonia
9:30
Keynote Panel: Building a Mature, Innovative, and Data-Driven Digital Culture
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Strategies for driving innovation in highly restrictive and regulatory environments
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What role can AI, automation, and technology play in dismantling siloed operating models to streamline processes, improve data quality and ensure compliance?
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Ethical considerations in your digital transformation initiatives: data governance and Māori culture
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Breaking down silos and building maturity: Success stories of cross-department collaboration on projects
Moderator: Julie Watson, Chief Information Officer, WorkSafe New Zealand
Jan Sheppard, Chief Data and Analytics Officer, ESR – Science for Communities
Brian Ferris, Chief Data, Analytics & Technology Officer, Loyalty NZ
Wendy Hamilton, General Manager Data System Capability, Data System Leadership, Stats NZ Tatauranga Aotearoa
Quin Carver, Chief Information Officer, Manatū Hauora Ministry of Health New Zealand
10:20
Group Discussion
10:30
Networking Bingo
10:50
Morning Tea
CITIZEN-CENTRIC & USER EXPERIENCE INNOVATION
11:20
Case Study: The Future of Forms: Creating a Common Platform for Government Services where Users Come First
A team within MBIE has developed a tool for rapidly creating government forms online that are easier to complete, meet the most important requirements and, through a centrally funded model, can be delivered at no cost to the agency.
FormBuilder.govt Product Manager Shelley Campbell will talk about the potential for every government form to be accessible, easy to use and quick to process.
Shelley Campbell, Product Manager, Business Connect, Hīkina Whakatutuki Ministry of Business, Innovation and Employment
11:50
Partner Presentation: The Impact of AI on New Zealand Government Clouds and Data Centres
Andrew Kirker, Managing Director NZ & Hyperscale ANZ, CDC Data Centres NZ
12:10
Panel Discussion: Pivoting Focus to Deliver Citizen-Centric Digital Services
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Strategies to establish meaningful relations and collaborations with citizens to enhance engagement and inclusivity
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Adopting a holistic approach to citizen services: How can practitioners better understand and address citizen needs?
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How to collect and effectively use datasets in your service delivery strategy
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The role of AI, machine learning and real-time data in enhancing productivity, communication, and trust with citizens
(Moderator) Richard Jarrett, Director – Group Services, Auckland Council
Rachael Milicich, Deputy Government Statistician | Deputy Chief Executive – Insights and Statistics, Stats NZ Tatauranga Aotearoa
Dana Burnett, Director of Product and Delivery, University of Canterbury
Kevin Glynn, GM Customer and Digital Experience, Auckland Transport
Bryan Ng, Chief Data & Analytics Officer, Te Taurapa Tūhono New Zealand Trade & Enterprise (NZTE)
12:50
Networking Lunch
AI, AUTOMATION & CLOUD
1:50
Fireside Chat: Navigating the Challenges of Data Privacy and Security
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Strategies for effectively managing privacy regulations when integrating data into new technologies
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Mitigating risks of data exposures by implementing data awareness training across your organisation
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Developing data ethics capabilities: How can ethical data use help extract meaningful insights and enhance service delivery?
Moderator: Atilio Ranzuglia, Head of Data and AI, Palmerston North City Council
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Emma MacDonald, Director | Establishment Director, Centre for Data Ethics and Innovation, Stats NZ Tatauranga Aotearoa
Peter Gavin, General Manager, Data & Analytics, ANZ
2:20
Introduction to Breakout Sessions
2:25
Breakout Sessions
Delegates will be able to participate in two sessions of their choosing. Each session will run for 30 minutes.
Breakout A: How AI Solutions will optimise your cloud and data centre strategies.
AI is rapidly changing the way we store, process and analyse data. It is also creating new opportunities and challenges for government agencies, especially in terms of security, privacy, ethics and governance.
Richard Prowse, Cloud & Data Centre Specialist, CDC Data Centres NZ
Breakout B: Driving Automation through a User Experience Lense
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Why user experience is important to the business
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What is a good user experience
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The impact of Automation for users
Raymond Dickinson, New Zealand Country Leader, Sailpoint
Breakout C: Cloud & Infrastructure Services
Breakout D: Robotic Process Automation Solutions
Breakout E: Workflow Automation
Breakout F: Composable Service Architecture
3:30
Afternoon Tea
DIGITAL INCLUSION & ACCESSIBILITY
4:00
Panel Discussion: Next Steps to Achieving an Equitable Digital Future
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Strategies for improving service delivery to be accessible for all, including regional districts
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Navigating the challenges of digital inclusion during a cost of living crisis
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Fostering cross-sector partnerships and collaboration to build a community voice
(Moderator) Jodi Russell, ICT Head of Operations and Infrastructure, Fire and Emergency NZ
Leigh Donoghue, Chief of Data & Digital, Te Whatu Ora Health New Zealand
Marion Dowd, Chief Information Officer, Western Bay of Plenty District Council; Executive Board Member, ALGIM
Sharon Dilks, Director Te Au Reka Digital and Information, Ministry of Justice - New Zealand | Tāhū o te Ture
Tāmati Shepherd-Wipiiti, Deputy Chief Executive, Transformation, Ministry of Social Development
4:40
Chairperson’s Closing Address
4:50
End of Summit Day One and Networking Drinks
Day Two - Thursday, 23 May 2024
Day Two is plenary with the CyberGov Leaders Summit NZ
8:10
Registration & Morning Refreshments
9:00
Chairperson’s Opening Address
Tamara Al Salim, Head of Business, Risk and Assurance, New Zealand Defence Force; Ambassador, New Zealand Network for Women in Security
FUTURE OF WORK
9:10
International Keynote
Dominic Chan, Chief Information Officer | Assistant Chief Executive, Product Management, GovTech Singapore
9:40
Keynote Panel: Strengthening Cybersecurity and Digital Infrastructures for the Future of Work
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Addressing privacy challenges in GovTech: Data governance and supply chain resilience
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Transitioning to cloud and hybrid infrastructures: Departing from legacy systems and elevating visibility on the cloud
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Building an adaptable, resilient, and scalable digital infrastructure
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How to best prepare for the future of work within budget constraints?
(Moderator) Jo Batchelor, Head of Product Engineering, University of Auckland
Richard Ashworth, GM All of Government Services Delivery, Te Tari Taiwhenua Department of Internal Affairs
Carl Nixon, Chief Information Officer, New Zealand Defence Force
Jonathan Wilkins, Chief Information Security Officer, Ministry for Primary Industries
Jolene Armadoros, Head of Information Security, Public Trust
10:30
Morning Tea
IDENTITY DATA & COMMUNITY TRUST
11:00
Partner Presentation
Representative, Rhebo
11:20
Virtual International Case Study: Future Proofing Citizen’s Identity & Access Management
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The significance of implementing secure digital identity services to increase citizen engagement and trust
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Strategies for addressing ethical considerations in digital identity solutions
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The value of interoperability in the delivery of user-centric services
San Chander, Director, Digital Identity, digital.nsw
11:50
Case Study: Enhancing Public Service Delivery through Community Data Collaboration
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Understanding the value of transparency in data to build citizen trust
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Community Voice: What role can community partnerships play in capturing meaningful, quality data?
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Utilising community generated data sources, to optimise decision making and enhance public service delivery
Malcom Mersham, Data and Information Lead, Trust Tairāwhiti
12:20
International Keynote: The interplay of geopolitical tensions and cyber threats – insights from the US Department of State
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Understanding the impact of geopolitical tensions on the international threat landscape
Donna S Bennett, Chief Information Security Officer, U.S. Department of State
12:50
Networking Lunch
1:50
Prize Draw
CHANGE MANAGEMENT & DIGITAL ADOPTION
2:00
Lightning Talk: Exploring How to Facilitate Cross-Department Sharing in Cybersecurity, Data, and Digital Transformation
Steve James, General Manager of Technology, Woolworths NZ
2:10
Challenge Room
In this interactive session, delegates will choose one group to participate in, focusing on key challenges in the IT public sector such as digital transformation, cybersecurity, and data. Discussions will follow Chatham House rules, enabling delegates to gain insights from other industry experts.
Group A: How can we innovate and accelerate projects for the benefit of multiple departments?
Steve James, General Manager of Technology, Woolworths NZ
Group B: Breaking through compliance complexity and improving your organisation’s security posture
Chhandak Bandopadhyaya, Principal Advisor – Digital Assurance and Compliance, Ministry of Education
Group C: Managing budget cuts and a lack of investment in cyber-security
Group D: Next Steps to Achieving Data Collaboration and Interoperability
Paul Stone, Principal Advisor Information and Data Governance, Kāinga Ora - Homes and Communities
Group E: Integrating new data analytics and AI technologies with existing legacy systems
WORKFORCE TRANSFORMATION
3:10
Keynote Panel: Transforming IT Culture: Strategies for Building a Strong and Diverse IT Workforce to Overcome Industry Challenges
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Reimagining public perceptions to spark greater interest in the IT sector and increase the profile of cyber careers
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Building a diverse talent pipeline and developing baseline skills through graduate programs, internships and industry partnerships
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Developing a training pathway for rangatahi Maori in the technology industry
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Transforming from within: How can leaders effectively support their teams while managing organizational turmoil and resistance?
(Moderator) Katie Brown, Chief Executive Officer, Te Ao Matihiko; Founder and Director, Te Hapori Matihiko
Nancy Ford, Programme Lead – GovTech Talent (Digital Graduate Programme for Public Sector), Te Tari Taiwhenua Department of Internal Affairs
Nancy Taneja, Group Manager - Security Capability and Partnerships, Health New Zealand Te Whatu Ora
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Kari Jones, Chief Data Officer, Te Whatu Ora Health New Zealand; Expert Member, International Institute for Analytics
3:50
Chairperson’s Closing Address
4:00
Closing Karakia, Networking Drinks and Refreshments & End of Summit